COMO Uma Ubud, A Private Luxury Experience in the Pool Suite

Written by Katherine

August 3, 2022
Last Updated on February 29, 2024

After more than two years, we are finally back in Bali! (´ ∀ ` *) We decided to go with our plans in 2020, i.e. to stay in Ubud and then to Seminyak. We wanted to be slightly more careful this time since COVID is still going on. So we decided to book a stay with COMO Uma Ubud, a hotel instead of a private villa.

We looked up the weather forecast in Bali, ‘cos we wanted to have the best experience for this trip! It says that July to September seems to be the driest period. So we decided to book ourselves a trip there in July for the SUNNY and DRY weather. But… It seems like someone decided to play a trick on us.

Before we got to Bali, I read somewhere that it was raining so much in Ubud. We even checked the weather forecast and it was indeed gonna be rainy. (ノД`) When we reached Bali, the sky looked hella cloudy. I was still hoping for it to turn sunny. But on our way to COMO Uma Ubud, the staff told us it was actually pouring like mad the day before. Σ(O_O) So yep, hopes officially went *poof*. (つω`。)

So let’s start our journey into gloomy Ubud and the beautiful COMO Uma Ubud. ☆ミ(o*・ω・)ノ

BEFORE YOU GO

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Why We Choose COMO Uma Ubud

We had an outstanding booking with another private villa that we made 2+ years ago. But in view of the ongoing situation, we decided that it would be better to stay in a hotel. If anything goes wrong, a hotel would be more likely to give us the help we might need. I didn’t get COVID but you can read all about my food poisoning incident in my post HERE. That was when I felt so thankful that we were staying in a hotel. PHEW. (´-ω-`)

Anyway, we were deciding between a few hotels in Ubud before we chose COMO Uma Ubud. We wanted to have a private pool, which of ‘cos would be expensive in a hotel as compared to a private villa. But when we were doing a price comparison, COMO Uma Ubud’s price was actually quite reasonable among our shortlisted choices. Also, COMO’s properties have been catching our attention on social media for a long time so we decided to give it a go a time~! (*´▽`*)

Our Accommodation and Package

As mentioned, we wanted to have a private pool so the most affordable one at COMO Uma Ubud was the Pool Suite. The photos on their website made the room look really beautiful, especially the private pool. But, to be honest, we were slightly disappointed by what we saw and I would be sharing more about that later. (-ω-、)

Image Credit: COMO Uma Ubud website

As a wellness retreat, COMO Uma Ubud has included items such as daily guided morning walks as well as daily scheduled yoga classes during the room stay. Hubs and I, being the lazy asses as usual, obviously did not make it to any of those activities. I blame it on the weather this time. (´・ᴗ・ ` ) We even made plans to go for the Campuhan Ridge Walk by ourselves. We even talked about it with the staff while in the car to the hotel. But the next morning was just too gloomy for us to get ourselves out the bed. So yes, I blame it on the weather. Bad bad weather. (*/ω\)

Anyway, here’s a quick look at our reservation inclusions:

  • Daily breakfast at the Kemiri restaurant
  • Daily guided morning walk
  • Daily scheduled yoga class
  • Shuttle to and from Ubud town
  • Daily fresh tropical fruits

Since we would be going directly from the airport to COMO Uma Ubud, we have arranged for an airport transfer with the hotel. It cost 45 USD per car per way (before tax and service charge). In hindsight, we could have booked the airport transfer with Klook or some online platform. But oh well, it was so much easier to just leave it to the hotel to settle it for us. (´• ω •`)

Journey to COMO Uma Ubud

If you have ever been to Bali, you would have seen the number of people holding up signs as they wait for their arriving passengers/guests. It is always a struggle to try to find our name/hotel name among the many many signs. Haha! But it sure was a welcoming sign, after not seeing these for so long. (´ ∀ ` *)

Anyway, someone was holding the COMO Hotel signage and he then brought us to the COMO Uma Ubud’s staff, the one who was in charge of driving us to the hotel. We were offered a cold towel and bottled water once we got in the private car.

It was a 1.5 hours ride from the airport to the hotel so we had a good chat with the staff. Interestingly, the staff had a very good command of English and could communicate really well with us. This made chit-chatting with him so much easier, to find out about Ubud as well as how Bali is currently doing.

We all know how the pandemic has caused so much destruction to the tourism industry, especially in a tourist-dependent country like Bali. But sometimes, I think hearing from the locals really makes you feel the impact so much more. As more people are able to travel, we were happy to know that a lot of them are able to find a job again to support their families. We can only hope that this would only get better. (´。• ᵕ •。`) ♡

Welcome to Our Pool Suite~

Once we arrived, you can just feel like the vibe is very different. It felt so nice and quiet. Peaceful. Checking in was rather quick and easy. We had a chat with the staff to find out the same news about the rainy weather in Ubud. It was supposed to be the hot and dry period! But yep, no one knows why it’s raining. (つω`。)

Once everything was done, the staff took us to our room and did a quick room tour as well. And I will do the room tour with you now! (๑˃ᴗ˂)ﻭ

HUGE Room, Just like a Private Villa

There are only four pool suites in the hotel and they were located a short walk from the Uma Bar. Interestingly, there is another room above the pool suite. From its website, it seems like the Ubud Rooms are the ones on top of the Pool Suites. We didn’t know about this since it wasn’t mentioned anywhere on the website but luckily we don’t have noisy neighbours. (´-ω-`)

There is outdoor seating but we didn’t utilise this area as we were worried about possible bugs. I generally just feel safer being indoors, a reason why I prefer having a fully-enclosed place to stay in. (´・ᴗ・ ` )

Once in the suite, we were greeted by the lovely king-sized poster bed and it was spacious! There was even a separate room that guests could use as an extra bedroom or work room. We used it as our luggage holding area. I actually quite like it inside as it was rather cosy and felt really safe from possible bugs that might invade my space. (*´▽`*)

Since COMO Uma Ubud is a wellness retreat, yoga mats are found in the wardrobe. The staff did mention that for the complimentary yoga, yoga mats would be provided in the pavilion hence these are only for in-room use. I wish every hotel would have them so that I can just do my workouts in my room on days I don’t need equipment from the gym. (´。• ω •。`)

HUGE Bathroom with a HUGE bathtub

I freaking love the bathroom! I basically love the colour tone that COMO Uma Ubud uses. The bleached wood colour with white looks so beautiful. For such a huge bathroom, it was a waste that they didn’t include His and Her sinks. There was so much space on the countertop though.

There are two glass doors beside the bathroom, one is for the toilet and the other for the shower area. Initially, when I saw the shower area, I thought it was an indoor shower area since there is a door leading to it. Surprise surprise, the shower area leads to the outdoors aka the private pool~! And surprise surprise again, the wall separating the shower area and the toilet has gaps on both sides, making the toilet “outdoors” as well~! ( ` ω ´ )

There is a blind in the shower area that you could pull down but erm… It only blocks less than half of the opening so I ain’t sure about its purpose. (¬‿¬ ) Anyway, I obviously wasn’t quite happy about that since usually outdoor shower/bathrooms would lead to bugs at night when they are attracted by light. I am generally very afraid of bugs hence I thought the suite was fully enclosed. (ノД`) I feel that the hotel’s website doesn’t show enough photos to illustrate this. It was also not mentioned anywhere on their website about an outdoor shower.

Putting aside the upsetting thing about the toilet and shower area, the bathtub did win the place some points with it being so beautiful and HUGE. Both hubs and I could easily fit into the tub~! Needless to say, we brought along our bath bombs to enjoy a dipping good time. (´ ω `♡)

Heavenly-Smelling Bathroom Amenities

Since staying with Alila’s properties, we have never come to a place that has such heavenly-smelling bathroom amenities for the longest time. Bathroom amenities are all from COMO Shambhala. Every time we bathe, it almost felt like we have just finished a spa session. Even the hand wash smells so good! ( ´ ▽ ` )

Even though it’s cool that they put the shower gel, shampoo and conditioner into these cool-looking black bottles, it was actually quite a hassle to open the cap and pour them out to use. We ended up bringing the big bottle of body wash into the shower area since using the pump was so much easier. Haha! Just nit-picking here but all is cool~! (´・ᴗ・ ` )

The Private Pool Area, The Disappointment

Knowing about the shower area being outdoors was just a small part of my disappointment. The biggest disappointment was probably from the outdoor area where the private pool is. Obviously, photos on the website are usually taken at the best time and in the best state. So you can imagine the disappointment we had when we saw how the outdoor area was kind of needing some maintenance?

I don’t know if is it just us not being used to how properties in foresty areas work but the outdoor area for our suite really doesn’t look good. The high walls look so weathered. The wall between our suite and our neighbour’s felt as if someone was repairing the wall halfway by simply smearing cement on it. I am pretty sure the rainy weather made it look worse as well.

Remember that this is not a cheap stay at a private villa. If this was from a private villa, we would have accepted it. But we weren’t expecting this from a reputable brand like COMO though.

Besides the ugly-looking outdoor area, we also didn’t expect to hear light traffic while we hang out in the pool. There is no tranquillity in the pool. There seemed to be a road outside and I am not sure if it belongs to COMO Uma Ubud. We would hear people talking and the sound of motorbikes. Not something we would expect in a place that we thought was kind of secluded.

Things Worth Mentioning

Great Service and Staff

Generally, the service was fantastic at COMO Uma Ubud. The staff was all super friendly and always very willing to help. Their command of English was also very good, making it really nice to be able to have a conversation with them.

For whatever reason, I spotted a dead frog in our pool when we got back from our lunch. I mean, how does a frog die in a pool? Can’t it swim? And also where did it come from!? We have so many questions but I don’t think anyone can answer them. Haha! (¬‿¬ ) Hubs kept saying it was probably just a fallen leaf. But yeah, it was not. So he called the reception and they had a superbly fast response. Someone came to clean up our pool before another came to help remove the frog. ( ´ ω ` )

We had sort of an issue with our standing lamp and someone from the maintenance team also came quite fast to help us address our problem. It was almost as if they were just right beside our pool suite. So many thumbs up for the great service and staff from COMO Uma Ubud~! (´ ω `♡)

Limited TV Channels

Surprisingly once again, the TV channels are rather limited and the quality was also quite sub-standard. It wasn’t even HD-level! ┐(‘~`;)┌ Anyway, luckily there was HBO and it was the only channel for us that we could watch. Other channels were just so meh. I thought a brand with such a good reputation would at least get this right but apparently not I guess.

Weather can get PRETTY COLD in Ubud

Since we were expecting sunny and dry weather, it was a great idea to have a pool all to ourselves. But the constant rain and drizzle made the weather so cold that the water was almost freezing cold. So cold that we could hardly get into the water.

It took me about 10 minutes to get into the water (O_O;)

Also, our pool suite seems to be really sheltered hence even with some sun, it doesn’t seem to heat up the water enough for it to be warm. So even on a slightly sunny day, the water was still cold. Not freezing but still cold. But the good thing about this cold weather was that it probably put the bugs off so we didn’t have any bug issues at night. Phew. (´• ω •`)

So if you are coming to Ubud during the rainy season, probably good to bring along a cardigan for the night! I never thought I would need a cardigan in Bali but I did. It was that cold. (◎ ◎)ゞ

Overall Experience

Honestly, I love everything about our Pool Suite EXCEPT for the private pool/outdoor area. I have mentioned these in their feedback form and hope they can improve on this.

For a brand that has such a good reputation with such great staff and service, it should not be brought down by things such as the lack of maintenance. We are not seeking perfection but they should at least be as perfect as possible for the price that we paid. I didn’t know I would be sharing so much about this stay. (*/ω\)

Next Post Check out my post HERE where I shared about our dining and spa experience with COMO Uma Ubud. P.S. It was actually quite good. (´• ω •`)

Information about COMO Uma Ubud

In case you’re interested, below is a map of COMO Uma Ubud and I have marked out the location of the Pool Suites and Ubud Room for your reference. For the full resolution, you can head over to their website here to get it! ( ´ ω ` )

COMO UMA UBUD

☎️ Phone Number: +62 361 972 448
📧 Email: uma.ubud@comohotels.com

You can find out more about COMO Uma Ubud here:
🔎 Website: Link HERE | Facebook: Link HERE | Instagram: Link HERE

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